Confidentiality Policy

This Confidentiality Policy (“Policy”) outlines the guidelines and rules for maintaining the confidentiality and protection of information shared on Lab Nine, LLC’s (“we,” “us,” or “our”) website, which provides automated scheduling services. By accessing or using our website, you agree to comply with the provisions of this Policy.

1. Confidential Information

1.1. Definition: “Confidential Information” refers to any non-public information, data, or materials shared or accessed through our website. This includes but is not limited to personal information, business data, trade secrets, proprietary information, and any other sensitive or confidential information.

1.2. Confidentiality Obligations: You are required to treat all Confidential Information obtained through our website with the utmost care, ensuring its confidentiality and protecting it from unauthorized disclosure or use.

2. Use of Confidential Information

2.1. Authorized Use: You may only use Confidential Information obtained through our website for legitimate purposes directly related to the use of our services. Any other use or disclosure of such information is strictly prohibited.

2.2. Non-Disclosure: You must not disclose Confidential Information to any unauthorized third parties unless explicitly authorized by the owner of the information or required by applicable laws or regulations.

2.3. Third-Party Access: If you share Confidential Information with third parties through our website’s features or integrations, you are responsible for ensuring that those parties adhere to appropriate confidentiality and data protection practices.

3. Safeguarding Confidential Information

3.1. Security Measures: You must employ reasonable security measures to protect Confidential Information from unauthorized access, loss, theft, or disclosure. This includes using strong and unique passwords, implementing appropriate access controls, and utilizing encryption technologies where applicable.

3.2. Reporting Security Incidents: If you become aware of any security incidents or suspected unauthorized access or disclosure of Confidential Information, you must report it immediately to us for investigation and appropriate action.

4. Confidentiality Agreement

4.1. Compliance: By using our website, you acknowledge and agree to comply with this Confidentiality Policy and any other confidentiality obligations specified by separate agreements or contracts between you and us.

4.2. Employee and Third-Party Obligations: Our employees and authorized third-party personnel who have access to Confidential Information are also bound by confidentiality obligations and must comply with applicable data protection and privacy laws.

5. Data Protection and Privacy

5.1. Privacy Policy: Our collection, use, and disclosure of personal information are governed by our Privacy Policy. Please refer to the Privacy Policy for detailed information on how we handle personal data.

5.2. Data Transfers: If Confidential Information is transferred across international borders, we will take reasonable steps to ensure that the information remains protected and in compliance with applicable data protection laws.

6. Changes to the Confidentiality Policy

We may update this Policy from time to time, and any changes will be posted on our website with the revised effective date. By continuing to use our website, you acknowledge and agree to abide by the updated Policy.

7. Contact Us

If you have any questions, concerns, or inquiries regarding this Confidentiality Policy or our practices related to the protection of Confidential Information, please contact us at support@labnine.com. We appreciate your cooperation in maintaining the confidentiality and privacy of shared information.

By using our website and services, you acknowledge that you have read and understood this Confidentiality Policy and agree to comply with its provisions.

For communications by phone, SMS, and email: By providing your contact information, including phone number and email address, you consent to receive automated calls, text messages, and emails from us for informational and promotional purposes. Your consent is not a condition of purchasing any products or services. Standard messaging and data rates may apply. You may opt out of phone and SMS communications by replying ‘STOP’ to any message received or by contacting us directly. You may opt out of email communications by using the ‘unsubscribe’ link provided in the email. Please review our privacy policy for more information.