Acceptable Use Policy

This Acceptable Use Policy (“Policy”) sets forth the guidelines and rules for the acceptable use of Lab Nine, LLC’s (“we,” “us,” or “our”) website, which provides automated scheduling services. By accessing or using our website, you agree to comply with the provisions of this Policy.

1. Prohibited Activities

You are strictly prohibited from engaging in the following activities when using our website:

1.1. Unauthorized Access: Attempting to access, tamper with, or use any unauthorized areas of our website, systems, or networks.

1.2. Malicious Actions: Engaging in any activity that may disrupt, interfere with, or compromise the security, availability, or integrity of our website, systems, or networks. This includes but is not limited to hacking, distributing malware, phishing, or engaging in any form of cyber-attacks.

1.3. Unlawful Use: Using our website for any illegal, fraudulent, or unauthorized purposes, including but not limited to copyright infringement, intellectual property violations, or engaging in activities that violate applicable laws and regulations.

1.4. Misuse of Personal Information: Collecting, storing, or distributing personal information obtained from our website users without their consent or in violation of applicable privacy laws.

1.5. Spamming and Unsolicited Communications: Sending unsolicited commercial communications, spam, or any form of unauthorized advertising or promotional materials.

1.6. Impersonation: Impersonating any person or entity, including but not limited to our employees, to mislead, deceive, or harm others.

1.7. Offensive or Harmful Content: Publishing, transmitting, or distributing any content that is defamatory, abusive, obscene, offensive, or otherwise objectionable.

2. User Responsibilities

When using our website, you are responsible for the following:

2.1. Compliance with Laws: Complying with all applicable laws, regulations, and third-party rights when using our website.

2.2. Account Security: Keeping your account credentials confidential and not sharing them with unauthorized individuals. You are solely responsible for any activities or actions that occur under your account.

2.3. Lawful Use of Services: Using our website and services in a lawful and ethical manner, respecting the rights and privacy of others.

2.4. Reporting Violations: Promptly reporting any suspected violations of this Policy or any security incidents related to our website to us.

3. Enforcement

3.1. Investigation: We reserve the right to investigate suspected violations of this Policy and take appropriate action, including but not limited to temporarily suspending or permanently terminating access to our website and services.

3.2. Cooperation with Authorities: We may cooperate with law enforcement authorities and disclose any information necessary to enforce this Policy or comply with legal obligations.

4. Changes to the Acceptable Use Policy

We may update this Policy from time to time, and any changes will be posted on our website with the revised effective date. By continuing to use our website, you acknowledge and agree to abide by the updated Policy.

5. Contact Us

If you have any questions, concerns, or inquiries regarding this Acceptable Use Policy or the appropriate use of our website, please contact us at support@labnine.com. We appreciate your cooperation in maintaining a secure and positive user experience.

By using our website and services, you acknowledge that you have read and understood this Acceptable Use Policy and agree to adhere to its provisions.

For communications by phone, SMS, and email: By providing your contact information, including phone number and email address, you consent to receive automated calls, text messages, and emails from us for informational and promotional purposes. Your consent is not a condition of purchasing any products or services. Standard messaging and data rates may apply. You may opt out of phone and SMS communications by replying ‘STOP’ to any message received or by contacting us directly. You may opt out of email communications by using the ‘unsubscribe’ link provided in the email. Please review our privacy policy for more information.